Terms of Use

Effective date: 17 March 2026

1. Service Provider Identification

Expedait ("Service") is a product documentation platform operated by:

Expedait BV is currently a company in formation (besloten vennootschap in oprichting / société à responsabilité limitée en formation). An enterprise number and VAT number will be published here upon registration with the Crossroads Bank for Enterprises (BCE/KBO). Until formal incorporation, the founders act in their personal capacity and are personally liable for obligations arising from this Service.

This disclosure is provided in accordance with Book III, Article III.74 and Book XII of the Belgian Code of Economic Law (CEL).

2. Description of the Service

Expedait is a B2B software-as-a-service (SaaS) platform that helps product teams create, manage, and maintain consistent product documentation. Key features include:

The Service is provided as a cloud-hosted platform accessible via web browser. No software installation is required.

3. Acceptance of Terms

By creating an account or using the Service, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, you may not use the Service. These Terms constitute the entire agreement between you and Expedait regarding use of the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

4. Account Registration & Responsibilities

To use Expedait, you must create an account with a valid email address. You are responsible for:

We reserve the right to suspend or terminate accounts that violate these Terms, subject to reasonable prior notice unless immediate action is required to prevent harm or comply with legal obligations.

5. Pricing & Payment

Expedait is currently offered free of charge during the design partner phase. When paid plans are introduced, we will provide at least 30 days' notice of pricing, billing terms, and any changes. Pricing changes will not apply retroactively to existing billing periods.

6. Intellectual Property

Platform ownership: The Service, including its source code, design, logos, and documentation, is owned by Expedait BV (in oprichting). All rights not expressly granted in these Terms are reserved.

Your content: You retain full ownership of all content you create within the platform, including pages, documents, chat messages, and uploaded files. By using the Service, you grant Expedait a limited, non-exclusive licence to process your content solely to provide and improve the Service (e.g., storing data, generating AI responses, computing quality scores). This licence terminates when you delete your content or your account.

7. User Content & AI Features

Expedait integrates AI-powered features including page coaching, quality scoring, and chat assistance. When you use these features:

For details on which providers process your data, what safeguards apply, and data retention, see our GDPR & Data Processing page.

8. Acceptable Use

You agree not to:

9. Service Availability & Support

We strive to keep Expedait available and reliable, but we do not guarantee uninterrupted or error-free service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will notify users of planned downtime when reasonably possible.

We do not currently offer a Service Level Agreement (SLA). Support is provided on a best-effort basis via email at support@expedait.org.

10. Limitation of Liability

To the maximum extent permitted by applicable law, including the Belgian Code of Economic Law:

These limitations apply to both parties equally and do not exclude or limit liability for:

This clause is drafted in accordance with the B2B unfair terms provisions of Belgian CEL Articles VI.91/1–VI.91/10 and applies proportionate limitations to both parties.

11. Termination

By you: You may stop using the Service at any time. Workspace owners can deactivate their workspace through Settings, which will remove access for all workspace members.

By us: We may suspend or terminate your access if you materially violate these Terms. Except where immediate action is required (e.g., security incidents, legal obligations), we will provide at least 14 days' written notice and an opportunity to remedy the breach before termination.

Upon termination:

12. Changes to Terms

We may modify these Terms to reflect changes in the Service, applicable law, or business practices. We will notify you of material changes at least 30 days in advance via email or through the Service. If you do not agree with the revised Terms, you may terminate your account before they take effect.

Non-material changes (e.g., formatting, clarifications) may take effect immediately upon publication.

13. Complaint Handling

If you have a complaint about the Service, please contact us at legal@expedait.org. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If we cannot resolve your complaint to your satisfaction, you may submit a dispute to the competent Belgian courts (see Section 14) or, for cross-border disputes within the EU, use the European Commission's Online Dispute Resolution platform.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with Belgian law, including the Belgian Code of Economic Law. Any disputes arising from or related to these Terms or the Service shall be submitted to the exclusive jurisdiction of the competent courts of Belgium.

This choice of law does not deprive you of the protection afforded by mandatory provisions of the law of your country of habitual residence, where such protections cannot be derogated from by agreement (in accordance with Regulation (EC) No 593/2008 -Rome I).

15. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law (including the Belgian B2B unfair terms provisions of CEL Articles VI.91/1–VI.91/10), that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

16. Contact

If you have questions about these Terms, please contact us at:

Expedait BV (in oprichting)
Belgium
Email: legal@expedait.org